This role is responsible for registering and admitting patients in a hospital or emergency department setting. The position involves verifying patient information, collecting insurance details, assisting with forms and payments, and ensuring accurate account creation. The Registration Representative acts as a first point of contact for patients, supporting both administrative and customer service functions while maintaining patient safety and compliance with healthcare protocols.

Responsibilities

• Accurately check in, admit, and register patients in person, by phone, or virtually
• Verify patient demographic and insurance information
• Create and manage patient accounts and documentation
• Collect co-payments and patient financial responsibility amounts
• Assist patients with forms, consents, and registration processes
• Support patients with self-registration and applications such as Medicaid eligibility
• Ensure patient safety through proper identification protocols
• Provide customer service and act as an ambassador for patients
• Maintain productivity standards and follow quality assurance guidelines

Qualifications

• High school diploma or GED with 2+ years of relevant experience OR Bachelor’s degree
• Strong communication and customer service skills
• Basic computer and keyboarding skills
• Ability to perform basic math and handle financial transactions
• Professional phone etiquette and interpersonal skills
• Experience with scheduling systems or administrative work preferred
• Experience with Epic systems preferred
• HFMA certification preferred

Benefits

• Medical insurance with multiple plan options
• Dental coverage through Delta Dental or reimbursement account
• Vision plan with national network
• Health Savings Account (HSA) and Flexible Spending Accounts (FSA)
• Competitive retirement package

Pay: $25.38 – $34.27 per hour

Apply Here