Client Support Specialist
Client Support Specialist
CLUES – Saint Paul, MN
Full Time | On-site
Pay: $18.00 – $21.00 per hour
Overview
Provides front desk, receptionist, administrative, and client support services for CLUES. This role welcomes clients and visitors, answers phones, assists with referrals, supports data entry, and helps clients navigate agency and community resources in both English and Spanish.
Responsibilities
- Welcomes and directs clients and visitors
- Answers phones and provides information in English and Spanish
- Assists clients with referrals and resource navigation
- Provides clerical, data entry, and administrative support
- Helps with form completion and appointment preparation
- Maintains confidentiality and follows agency policies
- Supports office operations, supplies, correspondence, and reception area needs
- Assists with events, projects, scheduling, and other assigned duties
Qualifications
- High school diploma or GED required
- Associate degree preferred
- 1+ year of administrative support experience
- Bilingual English and Spanish required
- Strong customer service and communication skills
- Computer skills including Microsoft Office
- Ability to multitask in a fast-paced environment
- Ability to carry up to 20 pounds occasionally
Benefits
- Medical, dental, and vision insurance
- Critical illness, accident, and life insurance
- Short-term and long-term disability
- Retirement plan
- Educational assistance
- Paid holidays
- Paid time off
Additional Info
Job Type : Full-Time
Education Level : High School
Experience Level : Entry Level
Job Function : Administrative, Customer Service, Caring Professions
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